baud88 Privacy Policy

1 Scope & Applicability

Baud88 is a trusted online gaming platform for users in Bangladesh. We believe our relationship is built on trust, and protecting your personal data is our highest priority in maintaining that trust.

This Privacy Policy applies to all services on the baud88 platform — the website, mobile app, and any related services. By registering or using baud88, you confirm that you have read and fully accepted this Privacy Policy.

2 What Data We Collect

Baud88 collects only the information necessary to provide our services. We do not ask for anything beyond what is required. Below is a breakdown of the types of data we collect:

Information collected at registration:

Type of Information	Why It Is Collected	Mandatory
Full Name	Identity Verification & Account Security	Yes
Mobile Number	OTP Verification & Communication	Yes
Email Address	Account Confirmation & Notifications	Yes
Date of Birth	Age Verification (to confirm 18+)	Yes
Address	KYC Verification	During KYC

Automatically Collected Information:

• IP Address: For security monitoring and fraud prevention.
• Device Information: Browser type, operating system, and screen resolution.
• Login Time & Location: For account security purposes.
• Gaming History: For transaction records and dispute resolution.
• Cookie & Tracking Data: To improve your experience on the site.

3 How Your Information Is Used

Every piece of data collected from you has a specific purpose. baud88 never uses your information beyond its intended use. The primary use cases are:

• Account Management: Registration, login, and identity verification.
• Financial Transactions: Processing deposits, withdrawals, and payments.
• Customer Support: For the prompt resolution of your complaints or queries.
• Security & Fraud Prevention: Detecting suspicious activity.
• Legal Compliance: Meeting regulatory requirements.
• Service Improvement: Analytics to improve your platform experience.
• Promotions: Sending personalised offers based on your preferences (you can opt out at any time).

4 Data Sharing & Third Parties

Baud88 never sells your personal data. However, limited information may be shared with trusted partners to operate our services. In such cases, only the minimum necessary data is shared:

• Payment Processors: To process transactions via payment gateways such as Mobile Banking, Nagad, and Rocket.
• KYC Verification Services: To verify identity and confirm age.
• Technology Infrastructure: Server and cloud service providers.
• Law Enforcement Agencies: When required by a legal claim or court order.
• Audit & Regulatory: To meet licensing authority requirements.

In all of the above cases, third parties are contractually required to meet our privacy standards and may not use the data for any other purpose.

5 Cookie Policy

Baud88 uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are used most (not personally identifiable).
• Security Cookies: To prevent fraud and CSRF attacks.

Cookies can be deleted or disabled through your browser settings; however, some features may not function properly as a result.

6 Data Retention & Deletion

How long your data is retained depends on legal requirements and the nature of the service. The general rule is:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: retained for up to 5 years as required by law.
• KYC documents: retained for up to 3 years after verification (as required by law).
• General account data: deleted within 90 days of account closure.

7 Your Rights & Controls

Baud88 gives you full control over your personal information. You have the following rights:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Portability: You can request a download of your data.
• Right to Object: You may object to certain types of data processing.

To exercise any of your rights, contact our support team. Requests are typically processed within 30 days.

8 Protection of Minors' Data

Baud88 strictly prohibits anyone under 18 from registering or using our services. We do not knowingly collect data from minors. If a minor has registered by mistake, their account and all associated data will be deleted immediately.

If a parent or guardian suspects their child has created an account on baud88, please contact our support team immediately. We will take prompt action.

9 Data Security Technology

To keep your data secure, baud88 uses internationally recognised technology:

• SSL/TLS Encryption: Fully secured during data transfer.
• AES-256 Encryption: Highest level of encryption for stored data.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Protection against server attacks.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Access Control: Only authorized staff can access specific data.

10 Policy Updates & Contact

Baud88 reviews and updates this Privacy Policy periodically. For significant changes, you will be notified at least 14 days in advance via your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions or concerns, please contact our support team. We aim to respond within 24 hours.

For more details, visit our Terms and Conditions and Responsible Gaming Read the Policy.